/* ============================================================
   TNM3U IPTV Panel v2.0 — Ticketing System
   Corporate monochrome theme (light / dark)
   ============================================================ */

:root{
  --bg:#F5F5F5;
  --surface:#FFFFFF;
  --surface-2:#EFEFEF;
  --text:#0A0A0A;
  --text-dim:#5C5C5C;
  --border:#DEDEDE;
  --ink:#0A0A0A;        /* primary "brand black" */
  --ink-contrast:#FFFFFF;
  --shadow: 0 1px 2px rgba(0,0,0,.04), 0 8px 24px rgba(0,0,0,.06);
  --radius: 10px;
  --radius-lg: 14px;
}
html[data-theme="dark"]{
  --bg:#0B0B0C;
  --surface:#161617;
  --surface-2:#1E1E20;
  --text:#F2F2F2;
  --text-dim:#9B9B9F;
  --border:#2B2B2E;
  --ink:#FFFFFF;
  --ink-contrast:#0A0A0A;
  --shadow: 0 1px 2px rgba(0,0,0,.4), 0 10px 30px rgba(0,0,0,.45);
}

*{box-sizing:border-box;}
html,body{margin:0;padding:0;}
body{
  background:var(--bg); color:var(--text);
  font-family:'Inter',-apple-system,sans-serif;
  -webkit-font-smoothing:antialiased;
  transition:background .25s ease, color .25s ease;
}
h1,h2,h3,.font-display{font-family:'Manrope',sans-serif;}
.mono{font-family:'JetBrains Mono',monospace;}
a{color:inherit;text-decoration:none;}
::selection{background:var(--ink);color:var(--ink-contrast);}

.app-shell{min-height:100vh;display:flex;flex-direction:column;}

/* ---------------- Topbar ---------------- */
.topbar{
  position:sticky;top:0;z-index:50;
  background:var(--surface);border-bottom:1px solid var(--border);
  display:flex;align-items:center;justify-content:space-between;
  padding:14px 26px;gap:16px;flex-wrap:wrap;
}
.brand{display:flex;align-items:center;gap:12px;}
.brand-mark{
  width:40px;height:40px;border-radius:10px;background:var(--ink);color:var(--ink-contrast);
  display:flex;align-items:center;justify-content:center;font-size:17px;flex-shrink:0;
}
.brand-text{display:flex;flex-direction:column;line-height:1.2;}
.brand-name{font-family:'Manrope',sans-serif;font-weight:800;font-size:16.5px;letter-spacing:.2px;}
.brand-sub{font-size:11.5px;color:var(--text-dim);font-weight:600;letter-spacing:.3px;text-transform:uppercase;}

.tabs{display:flex;gap:4px;background:var(--surface-2);padding:4px;border-radius:100px;}
.tab-link{
  display:flex;align-items:center;gap:8px;padding:9px 18px;border-radius:100px;
  font-weight:700;font-size:13.5px;color:var(--text-dim);transition:all .2s;
}
.tab-link:hover{color:var(--text);}
.tab-link.active{background:var(--ink);color:var(--ink-contrast);}

.right-controls{display:flex;align-items:center;gap:10px;}
.icon-btn{
  width:38px;height:38px;border-radius:9px;border:1px solid var(--border);background:var(--surface);
  color:var(--text);display:flex;align-items:center;justify-content:center;cursor:pointer;
  transition:all .2s;
}
.icon-btn:hover{border-color:var(--ink);transform:translateY(-1px);}
.who-chip{
  display:flex;align-items:center;gap:8px;background:var(--surface-2);padding:6px 12px 6px 6px;border-radius:100px;
  font-size:13px;font-weight:700;border:1px solid var(--border);
}
.who-chip .avatar{
  width:26px;height:26px;border-radius:50%;background:var(--ink);color:var(--ink-contrast);
  display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:800;
}
.role-pill{
  font-size:9.5px;font-weight:800;letter-spacing:.5px;background:var(--ink);color:var(--ink-contrast);
  padding:3px 8px;border-radius:100px;
}

/* ---------------- Flash ---------------- */
.flash{
  max-width:1080px;margin:16px auto 0;padding:13px 18px;border-radius:var(--radius);
  display:flex;align-items:center;gap:10px;font-weight:600;font-size:14px;
  border:1px solid var(--border);background:var(--surface);animation:slideDown .35s ease both;
}
.flash-success i{color:var(--text);}
.flash-error{border-color:#c0392b;color:#c0392b;}
@keyframes slideDown{from{opacity:0;transform:translateY(-8px);}to{opacity:1;transform:translateY(0);}}

/* ---------------- Layout ---------------- */
.main-content{flex:1;width:100%;max-width:1080px;margin:0 auto;padding:34px 22px 60px;}
.site-footer{
  border-top:1px solid var(--border);padding:20px 26px;display:flex;justify-content:space-between;
  align-items:center;flex-wrap:wrap;gap:8px;font-size:12.5px;color:var(--text-dim);font-weight:600;
}
.footer-left{display:flex;align-items:center;gap:8px;}

/* ---------------- Hero ---------------- */
.hero{margin-bottom:30px;animation:fadeUp .5s ease both;}
.hero .eyebrow{
  display:inline-flex;align-items:center;gap:7px;font-size:11.5px;font-weight:800;letter-spacing:1px;
  text-transform:uppercase;color:var(--text-dim);border:1px solid var(--border);padding:5px 12px;border-radius:100px;margin-bottom:14px;
}
.hero h1{font-size:clamp(24px,3.4vw,32px);margin:0 0 8px;font-weight:800;letter-spacing:-.3px;}
.hero p{color:var(--text-dim);margin:0;font-size:14.5px;max-width:560px;}

@keyframes fadeUp{from{opacity:0;transform:translateY(12px);}to{opacity:1;transform:translateY(0);}}
@keyframes popIn{from{opacity:0;transform:scale(.96);}to{opacity:1;transform:scale(1);}}
@media (prefers-reduced-motion: reduce){*{animation:none !important;transition:none !important;}}

/* ---------------- Cards / forms ---------------- */
.card{
  background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);
  padding:28px;box-shadow:var(--shadow);animation:fadeUp .5s ease both;
}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px;}
@media(max-width:640px){.grid2{grid-template-columns:1fr;}}
label{font-size:12.5px;font-weight:700;color:var(--text-dim);display:block;margin:0 0 7px;text-transform:uppercase;letter-spacing:.4px;}
.field{margin-bottom:18px;}
input[type=text],input[type=email],input[type=password],textarea,select{
  width:100%;padding:12px 14px;border-radius:9px;border:1.5px solid var(--border);
  background:var(--bg);color:var(--text);font-family:'Inter',sans-serif;font-size:14px;outline:none;
  transition:border-color .2s, box-shadow .2s;
}
input:focus,textarea:focus,select:focus{border-color:var(--ink);box-shadow:0 0 0 3px rgba(0,0,0,.06);}
html[data-theme="dark"] input:focus,html[data-theme="dark"] textarea:focus{box-shadow:0 0 0 3px rgba(255,255,255,.08);}
textarea{min-height:115px;resize:vertical;}
.input-icon{position:relative;}
.input-icon i{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--text-dim);font-size:13px;}
.input-icon input{padding-left:36px;}

.dropzone{
  border:1.5px dashed var(--border);border-radius:var(--radius);padding:26px;text-align:center;cursor:pointer;
  background:var(--surface-2);transition:all .2s;
}
.dropzone:hover, .dropzone.dragover{border-color:var(--ink);}
.dropzone i{font-size:22px;margin-bottom:8px;color:var(--text);}
.dropzone .hint{font-size:12px;color:var(--text-dim);margin-top:4px;}
.thumbs{display:flex;flex-wrap:wrap;gap:10px;margin-top:14px;}
.thumb{position:relative;width:76px;height:76px;border-radius:9px;overflow:hidden;border:1px solid var(--border);}
.thumb img{width:100%;height:100%;object-fit:cover;}
.thumb button{
  position:absolute;top:2px;right:2px;background:rgba(0,0,0,.6);color:#fff;border:none;
  width:18px;height:18px;border-radius:50%;font-size:10px;cursor:pointer;
}

.btn{
  border:none;border-radius:9px;padding:13px 24px;font-weight:700;font-size:14px;cursor:pointer;
  display:inline-flex;align-items:center;justify-content:center;gap:9px;transition:all .2s;font-family:'Inter',sans-serif;
}
.btn-primary{background:var(--ink);color:var(--ink-contrast);}
.btn-primary:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(0,0,0,.18);}
html[data-theme="dark"] .btn-primary:hover{box-shadow:0 8px 20px rgba(255,255,255,.08);}
.btn-primary:disabled{opacity:.5;cursor:not-allowed;transform:none;box-shadow:none;}
.btn-ghost{background:transparent;border:1.5px solid var(--border);color:var(--text);}
.btn-ghost:hover{border-color:var(--ink);}
.btn-block{width:100%;}
.error-text{color:#c0392b;font-size:13px;margin-top:6px;font-weight:600;display:none;}
.hint{font-size:12px;color:var(--text-dim);margin-top:6px;}

/* ---------------- Ticket number reveal ---------------- */
.ticket-reveal{
  text-align:center;padding:34px 20px;border:1.5px dashed var(--border);border-radius:var(--radius-lg);
  margin-bottom:26px;background:var(--surface-2);animation:popIn .45s ease both;
}
.ticket-reveal .label{font-size:12px;font-weight:800;letter-spacing:1px;text-transform:uppercase;color:var(--text-dim);}
.ticket-reveal .number{
  font-family:'JetBrains Mono',monospace;font-size:clamp(22px,4vw,32px);font-weight:700;letter-spacing:3px;
  margin:12px 0;display:flex;justify-content:center;gap:3px;flex-wrap:wrap;
}
.ticket-reveal .number .ch{
  display:inline-block;opacity:0;transform:translateY(8px);animation:chIn .38s ease forwards;
}
@keyframes chIn{to{opacity:1;transform:translateY(0);}}
.ticket-reveal .sub{color:var(--text-dim);font-size:13px;margin-top:6px;}

/* ---------------- Ticket stub card ---------------- */
.stub-card{
  border-radius:var(--radius-lg);border:1px solid var(--border);background:var(--surface);
  box-shadow:var(--shadow);margin-bottom:16px;overflow:hidden;animation:fadeUp .4s ease both;
}
.stub-main{padding:20px 22px;}
.stub-top{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;align-items:flex-start;}
.stub-id{font-size:12.5px;letter-spacing:.5px;font-weight:700;color:var(--text-dim);}
.stub-name{font-weight:800;font-size:15.5px;margin-top:2px;}
.stub-desc{margin:10px 0 12px;font-size:14px;line-height:1.55;color:var(--text);}
.meta-row{display:flex;flex-wrap:wrap;gap:16px;font-size:12.5px;color:var(--text-dim);margin-top:8px;font-weight:600;}
.meta-row i{width:14px;text-align:center;margin-right:5px;}
.stub-images{display:flex;gap:8px;margin-top:14px;flex-wrap:wrap;}
.stub-images img{width:58px;height:58px;border-radius:8px;object-fit:cover;border:1px solid var(--border);cursor:pointer;}

.badge{
  padding:6px 13px;border-radius:100px;font-size:12px;font-weight:800;display:inline-flex;align-items:center;gap:7px;
  white-space:nowrap;border:1.5px solid var(--border);letter-spacing:.2px;
}
.badge-open{background:var(--surface);color:var(--text);border-color:var(--ink);}
.badge-progress{background:var(--surface-2);color:var(--text);border-style:dashed;}
.badge-resolved{background:var(--ink);color:var(--ink-contrast);}
.badge-closed{background:var(--surface-2);color:var(--text-dim);}

/* ---------------- Sections ---------------- */
.section-title{display:flex;align-items:center;gap:12px;margin:38px 0 16px;}
.section-title h2{font-size:17px;margin:0;font-weight:800;}
.section-title .line{flex:1;height:1px;background:var(--border);}
.empty{text-align:center;padding:44px 20px;color:var(--text-dim);border:1.5px dashed var(--border);border-radius:var(--radius-lg);font-weight:600;font-size:13.5px;}
.empty i{font-size:26px;margin-bottom:10px;display:block;color:var(--text);}

/* ---------------- Auth ---------------- */
.auth-wrap{max-width:460px;margin:0 auto;}
.auth-toggle{display:flex;background:var(--surface-2);border-radius:10px;padding:4px;margin-bottom:24px;}
.auth-toggle button{flex:1;border:none;background:transparent;padding:11px;border-radius:8px;font-weight:800;cursor:pointer;color:var(--text-dim);font-size:13.5px;}
.auth-toggle button.active{background:var(--ink);color:var(--ink-contrast);}
.auth-form{display:none;}
.auth-form.active{display:block;animation:fadeUp .35s ease both;}
.role-note{
  background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius);padding:13px 15px;
  font-size:12.5px;color:var(--text-dim);margin-bottom:20px;display:flex;gap:10px;align-items:flex-start;font-weight:500;
}
.role-note i{margin-top:2px;}
.role-note strong{color:var(--text);}

/* ---------------- Admin ---------------- */
.admin-header{display:flex;justify-content:space-between;align-items:flex-end;flex-wrap:wrap;gap:14px;margin-bottom:24px;}
.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:26px;}
@media(max-width:680px){.stat-grid{grid-template-columns:repeat(2,1fr);}}
.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px;}
.stat-card .num{font-size:26px;font-weight:800;font-family:'Manrope',sans-serif;}
.stat-card .lbl{font-size:11.5px;color:var(--text-dim);font-weight:700;text-transform:uppercase;letter-spacing:.4px;margin-top:2px;}

.filter-row{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:20px;}
.chip{
  border:1.5px solid var(--border);background:var(--surface);padding:8px 16px;border-radius:100px;font-size:12.5px;
  font-weight:700;cursor:pointer;color:var(--text-dim);transition:all .2s;
}
.chip:hover{border-color:var(--ink);}
.chip.active{border-color:var(--ink);color:var(--ink-contrast);background:var(--ink);}

.status-form{display:flex;align-items:center;gap:8px;}
select.status-select{
  border:1.5px solid var(--border);background:var(--bg);color:var(--text);border-radius:8px;padding:9px 10px;
  font-weight:700;font-size:12.5px;cursor:pointer;
}
.status-form button{
  border:1.5px solid var(--border);background:var(--surface);border-radius:8px;width:36px;height:36px;
  cursor:pointer;color:var(--text);display:flex;align-items:center;justify-content:center;transition:all .2s;
}
.status-form button:hover{background:var(--ink);color:var(--ink-contrast);border-color:var(--ink);}

/* ---------------- Toast ---------------- */
.toast{
  position:fixed;bottom:22px;left:50%;transform:translateX(-50%) translateY(20px);
  background:var(--ink);color:var(--ink-contrast);padding:13px 22px;border-radius:100px;box-shadow:var(--shadow);
  display:flex;align-items:center;gap:10px;opacity:0;pointer-events:none;transition:all .3s;z-index:100;
  font-size:13.5px;font-weight:700;
}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0);}

/* ---------------- Loader ---------------- */
.loader{width:16px;height:16px;border:2.5px solid rgba(255,255,255,.35);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite;}
html[data-theme="dark"] .btn-ghost .loader{border-color:rgba(0,0,0,.2);border-top-color:var(--text);}
@keyframes spin{to{transform:rotate(360deg);}}

/* ---------------- Modal (image lightbox) ---------------- */
.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.75);display:flex;align-items:center;justify-content:center;z-index:200;padding:20px;}
.modal-img{max-width:90vw;max-height:85vh;border-radius:10px;}

/* pulse for live status update */
.pulse-once{animation:pulseOnce .6s ease;}
@keyframes pulseOnce{0%{box-shadow:0 0 0 0 rgba(0,0,0,.18);}100%{box-shadow:0 0 0 14px rgba(0,0,0,0);}}